SOME OF THE MOST COMMOM FAQs

Will my premiums go up?

No. Premiums go up based on zip codes. They DO NOT go up based on events/claims outside of your control (i.e. severe weather events).

What if I can’t afford to pay my deductible?

No problem! We cover all deductibles up to $500. In some cases, we can cover up to $1,000.

How long will I be without my vehicle?

Typically, we’ll have your vehicle back to you looking brand new in no more than 7 business days.

I can’t be without my vehicle for a week!

We’ve got you! We provide a FREE loaner vehicle, if needed, while yours is in the shop.

I don’t have time to drop off my vehicle at your location.

If you are unable or just don’t want to come to us, we’ll come to you and pick up your vehicle.

My car is made out of high strength aluminum - will PDR work?

Yes! All of our technicians are Certified Aluminum PDR Professionals which means we are able to work on high strength and regular grade aluminum made vehicles still utilizing the paintless dent repair process.

What is Paintless Dent Repair?

Paintless dent repair(PDR) is the process of removing dents from the body of an automobile. The most practical uses of PDR are for hail damage, door dings, minor creases, large dents and body-line damage.  An experienced PDR technician will use precise tapping with specialized tools to “massage out” dents from the inside of a car's body. Success rates depend on the professional’s experience, the location and size of the dent, the extent to which the metal has been stretched, and the flexibility of the manufacturer’s original paint job. This being said, PDR is a much faster method of repair than repainting, which involves hours of sanding, filling, and painting by a professional. A PDR technician can complete the average job in 1-3 hours, often traveling to you to complete the service. For most people with minor dents, leaving their vehicle at a traditional body shop for 4-6 days just simply isn’t realistic. Dent removal is also significantly cheaper than a conventional body repair, often by 60%. 

What tools are used for PDR?

PDR technicians require a large arsenal of tools to successfully complete a job. “Pro” kits include various shape and length rods, wire tools, door hooks, window tools, black beauties, whale tails, flat bars, and tweakers (no we are not making these terms up, folks!).  Additionally, it is common to see technicians use light readers for accurate dent readings, LED lamps, and glue pulling kits. Every job requires multiple tools, and it is not the same for each individual case. However, the most common tool is the long metal rods used to gently push the metal back into place. These tools can be expensive, and the average car driver would be better off paying for the PDR service in lieu of buying their own set.

Of course if you have any other questions about our specific services, please do not hesitate to contact us!